Get in Touch
We'd love to hear from you! Whether you have questions about our products, want to discuss a custom project, or just want to say hello, we're here to help.
Send us a Message
Contact Information
Phone
Monday - Friday, 9 AM - 5 PM ESTWorkshop Location
Our family workshop is located in a quiet corner of our property, where the sound of saws and the smell of fresh wood fill the air.
By appointment onlyBusiness Hours
* We may be in the workshop during these hours, so please leave a message if we don't answer immediately.
Frequently Asked Questions
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping (2-3 business days) is available for an additional fee.
Do you ship internationally?
Currently, we only ship within the continental United States. We're working on expanding our shipping options.
How much does shipping cost?
Standard shipping is $12.99. Orders over $100 qualify for free shipping!
Returns & Exchanges
What's your return policy?
We offer a 30-day return policy on all items. If you're not completely satisfied, contact us for return instructions.
Can I exchange an item?
Yes! We're happy to exchange items for different sizes, colors, or styles if available.
What if my item arrives damaged?
We carefully package all items, but if something arrives damaged, please contact us immediately with photos.
Custom Projects
Do you take custom orders?
Absolutely! We love working on custom projects. Contact us to discuss your ideas and get a quote.
How long do custom projects take?
Custom projects typically take 2-4 weeks depending on complexity and current workshop schedule.
Can you work from my design?
Yes! We can work from your sketches, photos, or detailed descriptions to bring your vision to life.
Materials & Care
What types of wood do you use?
We work with a variety of hardwoods including oak, walnut, cherry, maple, and pine, selected for their beauty and durability.
How should I care for my wooden items?
Keep items away from direct sunlight and extreme temperature changes. Dust regularly with a soft cloth. Avoid harsh chemicals.
Are your finishes food-safe?
Yes, all our finishes are food-safe and non-toxic, perfect for kitchen items and children's toys.
Visit Our Workshop
While we don't have a traditional storefront, we do offer workshop visits by appointment. This gives you a chance to see our process, discuss custom projects, and experience the warmth of our family workshop.
Workshop Location
Contact us for directions